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Legal News Wales and the Civil Mediation Council have launched a series of free, online events to help legal professionals, employers, HR professionals and others tackle workplace conflict in radically different and increasingly challenging environments.

The video of our second event is now available to view, below.

Workplace conflict appears to be on the rise and there are some very difficult and potentially contentious issues set to arise as employees return to the workplace and we transition into new and different ways of working.

This series of webinars offer vibrant, one-hour ‘in conversation’ with’ a panel of contributors comprising mediators and employers who will share their experience of the topics and how alternative conflict resolution can help.

Who are the events for?

The series is ideal for employers, legal representatives, HR professionals and employee advisors. Although all are welcome to join us and watch the recordings as we upload them after each event in the series.

About our workplace conflict series

The series, sponsored by the Civil Mediation Council, is designed to debunk myths and misunderstanding around mediation for employee conflicts and disputes by:

  • Clarifying how mediation and conflict resolution options can help resolve workplace conflicts in a far better way than formal or legal process.
  • Where to go for advice, and how and when to access mediation.
  • Exploring the different types of mediation and when to access.
  • Offering an insight into what other employers are doing and what is working well.

Our audience will gain an understanding and appreciation of the benefits to all in engaging in mediation and be better prepared to face difficult issues arising in the workplace.

Watch our second event in this series: Managing hybrid working – potential conflicts & how to intervene

Over half of employees are said to want to retain some form of working from home. Some organisations seem set to embrace this whilst others are demanding a return to office working.

Whatever the approach there are likely to be some difficulties arising on how this is managed in a fair and equitable way and in a way that satisfies competing and differing views; what works for some employees will not work for all.

In this webinar, our editor and panel of guest speakers, explored:

  • How to manage concerns over career development and access to mentorship in a hybrid working environment
  • Resolving complaints regarding employee isolation
  • How to communicate and engage  with employees in the move to a hybrid working model
  • How to remedy disputes – and how to prevent them!


  • Tracy Dickinson, Head of HR – Vale of Glamorgan Council
  • Phil Sayce, Lecturer UWE and Chair of UCU
  • Alison Love, Managing Director, Resolution at Work
  • David Whincup, Head of Employment Law, Squire Patton Boggs

Chaired by: Emma Waddingham, Editor, Legal News Wales

Those watching will gain an understanding and appreciation of the benefits to all in engaging in mediation and be better prepared to face difficult issues arising in the workplace.

Watch here

BOOK NOW for our final event!

Register now and join us online for: Episode 4: Team conflict on the rise: how to manage positively to avoid disputes

20 January 2022, 11-12pm (online)

CLICK TO BOOK your free place.

Watch our first event in this series: ‘dealing with employee concerns on return to work’, here.

Watch our third event in this series: ‘the grievance is dead – should mediation be mandatory?’, here.

Event hosts:



Sponsored by:

Emma Waddingham

Emma Waddingham

Editor, Legal News

Emma Waddingham is the Editor & Founder of Legal News. She is a seasoned legal editor and journalist and experienced marketing & events consultant, working almost exclusively with the UK legal sector.