PEXA, the world-leading, digital property exchange and data insights business, has announced that NatWest – the third largest mortgage lender in the UK – has signed a formal commitment to proceed with an implementation program with a view to transacting remortgage transactions by the end of the first half of 2026, and with the intention of facilitating Sale and Purchase transactions.
NatWest conducted 12.6% of all mortgages in the UK market in 2024 and expanded its reach further in 2025 following its acquisition of Metro Bank’s residential mortgage book last year. Participating on PEXA’s Platform will be a significant step in assisting NatWest with increased speed and certainty for digital remortgage and Sale and Purchase transactions to homeowners, as it looks to drive efficiency, and greater transparency to provide best outcomes for its customers.
The news is the next step on the bank’s journey with PEXA, having initially formed a strategic partnership in April 2024 to explore the Platform’s capabilities.
This is a key milestone ahead of PEXA’s launch of its broader Sale and Purchase solution in the Autumn which will enable it to serve over 70% of property transaction types in England and Wales.
Barry Connolly, MD Home Buying & Ownership at NatWest, said:
“The technology would help the bank simplify these experiences for NatWest customers: “We always place our customers at the centre of everything we do. Growing our business can only be successful if we are anticipating and meeting our customers’ needs.
“To do this, we use data and technology to make property transactions and re-mortgage processes more efficient. The PEXA Platform will help to reduce the administrative burden and reduce the risk of fraud. This partnership will also accelerate processes through the automatic sharing of data between parties. We look forward to seeing the results.”
Joe Pepper, UK CEO of PEXA, added:
“Our goal has always been simple – collaborate with the industry to make transacting property in the UK more seamless, more certain and more secure. In doing so, we know we will deliver better outcomes for lenders, conveyancers and consumers alike.
“It is a pivotal moment in our mission for a lender the size of NatWest to see the potential benefits PEXA brings its customers and commit to adopting our Platform to support its remortgage transactions.”
The announcement follows PEXA’s significant progress over the first half of 2025. It has recently secured FCA authorisation as a payment institution, which also allows it to act as a Third Party Managed Account (TPMA) provider to law firms and conveyancers and has already delivered the UK’s first digital sale and purchase transaction as part of a trial phase. The remortgage proposition has also continued to generate momentum, having supported over £100m in transactions since its launch.
Pepper said this is an ‘important milestone for the broader property market as we demonstrate the value of PEXA’s proposition at scale’.
Opportunities for conveyancing firms in Wales
Click here to hear more about PEXA’s plans for Digital Property Transactions and its update for conveyancers in Wales.