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PEXA has announced today that mortgage customers of NatWest can benefit from faster and more certain completion timelines, with the FTSE-100 bank now actively transacting on the world’s first digital property transaction platform.

NatWest’s implementation with PEXA marks a significant milestone in the partnership, announced in July 2025 and covers fee-assisted remortgages, with sale and purchase transactions to follow.

PEXA provides the UK’s only FCA-regulated digital property completion infrastructure, connecting the movement of funds and lodgement of title within a single secure platform. Through its partnership with NatWest – the UK’s third-largest mortgage lender, accounting for more than 12% of all UK mortgage lending – PEXA will improve customer confidence with faster, more certain completions, including the potential for next day completion on eligible remortgages, while significantly reducing the risk of fraud.

Barry Connolly, Managing Director for Home Buying and Ownership at NatWest, said:

“We are committed to relentlessly improving our customers’ experience when managing their home ownership needs, and we are delighted to go live with this solution which makes things simpler, easier, faster, and more transparent for customers.

“PEXA has a strong track record of driving transformational customer experiences within the Australian market, which we want to bring to the UK to benefit our existing and future customers.   We look forward to strengthening our partnership with PEXA throughout 2026 and beyond.”

The launch marks a major milestone for PEXA in the UK, building on growing momentum with lenders and conveyancers. Pioneered in Australia, PEXA launched its UK remortgage capability in 2022 and expanded to sale and purchase transactions last year. PEXA is an FCA-regulated payment services provider.

Joe Pepper, UK Chief Executive of PEXA, commented:

“Going live with a lender such as NatWest is a pivotal moment in our mission to improve the property transaction journey for everyone. Given the current volatility in the mortgage market, the benefit of being able to offer more customers faster completions on remortgages is clear.

“This announcement illustrates the continued progress we are making as we work alongside mortgage lenders and conveyancers to modernise UK property transactions, making them more efficient, more certain and more secure’. In doing so, we believe this can deliver better outcomes for lenders, conveyancers, mortgage brokers and consumers alike.”

 

An update on Digital Property Transactions in Wales

Emma Waddingham (Legal News Wales) recently spoke to Angela Hesketh, Head of Government and Public Affairs at PEXA, and Sally-Anne Skinner, CEO at Ogi – the connectivity specialists in Wales to offer a reality check for digital property transactions in Wales on our Legal Sector Resilience Podcast.

Conveyancers in Wales have told Legal News Wales they want to see transformation in property transactions – and are keen to collaborate to progress. While the property sector in England seems to be moving slightly faster, we are aware of persistent myths around connectivity in Wales and perhaps a misunderstanding about what can be achieved today to help all stakeholders move forward, so we called in the experts.

They discussed why connectivity is not the blocker, and why it’s important for conveyancers in Wales to join the pilot scheme to help build confidence fast.

In the latest episode of the Legal Sector Resilience Podcast, they discussed:

  • the current state of Welsh connectivity and what it enables
  • what PEXA does for funds, title and fraud control;
  • differences in England and Wales and why mindset matters;
  • costs, access routes and low-risk starting points for small firms;
  • digital identity as a near-term, high-impact change, and;
  • practical pilots: cash purchases, lender onboarding, evidence.

Stream the episode now